Nine years ago, Jay Rosen, of PressThink fame, had this to say about bringing citizens into the ongoing discussion that civic, democratic journalism can be:
Using their capacity to publicly include, journalists should try to give citizens a larger place in the public world, in their capacity as citizens.
To include citizens in their capacity as citizens is to ask them to deliberate with others, in addition to expressing their own opinions. It is to see things from their perspective, in addition to taking their photos. It is to treat them as actors, participants, as well as consumers or clients. It is to hold them to a certain standard of citizenship — which includes civility, mutual respect, informed participation, a willingness to listen and respond — rather than condescendingly treasuring everything they have to say because it comes from an ordinary person.
To see people as citizens is to elevate them to a role they may not always do justice to, which is another way of saying that democracy is frequently disappointing. So, for that matter, is journalism.
Seeing people as citizens is the art of finding that equal station to which all are entitled in a democracy, and reserving a place in the news for people when they occupy that station.
What I mean by "finding that equal station to which all are entitled" is locating the points where citizens are good judges, where they are competent to advance the discussion.
(From "Public Journalism – Theory and Practice, Lessons from Experience" – Kettering Foundation 1997)
It seems to me that, now, nine years later, this is what newspapers (and other media) are fumbling to do with blogs that elicit reader comments, reader submitted-articles and the like.
It seems to me, also, that such "baby steps" are simply wasting time.
I think what Rosen had in mind was something more along the lines of the leap that Mary Lou Fulton, vice president of audience development at The Bakersfield Californian, took in May, 2004, when she launched The Northwest Voice — one of the first citizen journalism publications to be started in the newspaper industry.
Note that: citizen journalism publication.
Here’s The Northwest Voice in its own words:
The Northwest Voice is a free newspaper that is home-delivered to over 30,000 Northwest homes every other Wednesday. Our Web site is updated daily and includes even more news and pictures.
The Northwest Voice is all about down-home news, told from your perspective. Most of the information and pictures in The Voice are submitted by readers, community organizations, churches and schools. We hope you’ll participate!
Our policy is to publish all contributions on our Web site and include as many as possible in the print edition. To learn how to contribute, click on the graphic at the top of this page.
In addition to reader contributions, The Northwest Voice features articles written by our editor, Maria Machuca, and information about land development, home sale prices and other issues of interest to the community.
We look forward to your participation and feedback as we build The Northwest Voice together!
The publication’s site also includes a "Talk to your neighbors" section with discussion threads, a "Meet your neigbors" section where users of the site post profiles and can read about their neighbors, a "neighborhood blogs" section with links to readers’ blogs and previews of recent posts, and a section where readers can search for others with interests similar to their own, such as photography, music, walking, dogs, linux.
However, even this audacious (at the time of its launch) project still seems to fall a little short of the mark. Rather than being invited to participate in discussions of matters that directly affect their lives and their futures — discussions that are the essence of democracy — readers’ submissions are more of the "down-home" variety.
In a search of the Northwest Voice’s web site just now, using "election" as my search term, I found no hard-hitting discussions — moderated by a staff reporter but with substantial citizen input — about candidates or issues. The only article related to the upcoming elections (~2 weeks away) was about candidates for the local school district board. Important, definitely, but limited in scope and impact.